We will frequently update this page based on user feedbacks.

If you cannot find your answers below and would like a question answered, please click here to complete our support query form and we will arrange for a reply to be sent as soon as possible.

Frequently Asked Questions :

1. How does the program define a successful submission?
2. Why submissions fail?
3. How many Search Engines will Submission 2000 post my Web site details to ?
4. When I try to register I get an error message saying that my registration code is invalid.
5. How do you select suitable Search Engines for the program ?
6. Are you going to release a version of Submission 2000 for the Mac computer ?
7. Why doesn't Submission 2000 successfully submit to all the sites I have selected ?
8. How often do I need to update my Engine Data file ?
9. I am a registered user, how can I upgrade to the new version?
10. I have problems updating the engine data file from the program, it connects to the web server and then it just sits there and does nothing ?
11. Why does my positioning on Search Engines constantly change ?
12. How can Web Ranking help me improve my site's position ?
13. How do Search Engines work ?
14. How long it will take for my web site to be indexed by the search engines?
15. I just bought the software and I have already submitted my websites to several search engines. However the next day, when I tried to search for the keywords, my website is not even in the search list let alone the top 10 list. What am I suppose to do about this?
16. I have submitted my web sites to the search engines, however, all the engines are failed in the submission report, what am I doing wrong?
17. I can not connect to the internet, I receive an error message "host not found" when I connect.
18. Why aren't my web sites indxed by the search engines? (We have been using your product now for around 5 weeks now, submitting about every week or so, however, we're not showing up anywhere on any of the major search engines. What am I doing wrong?)
19. I have a LAN at home, where 3 PCs use one internet connection. 2 PCs connect to the third PC using WinProxy. It always says 'Host not found' when I try to connect to the internet.
20. Where can I find your price list?
21. What is the different between Express, Standard and Enterprise edition?
22. What is Import Web Form Data?
23. What is Engine Builder?